FAQ

What floral Services do you offer?

See WILUNA Floral Services here,

or contact us.

Can I order a single bunch of flowers?

Yes, via our online delivery shop here.

We currently offer Hump Day (Wednesday) deliveries in

Canberra and QBN.

For bespoke and other event orders see here.

How do I order something else for home or for an event that isn’t on your online delivery shop?

No problems, other bespoke flower orders start at $500.

See Event and Bespoke orders here.

If you’re after something small and affordable we drop dried flower bouquets at our weekly pop-up locations here.

How long should my gift flowers last?

Fresh florals when taken care of should last 4 – 7 days if not longer.

Preserved and dried florals may fade colour with time but hold their shape and should last years to come.

How do I take care for my gift flowers?

FRESH

Cut stems on a sharp angle after received

Place in fresh water, and change water once a week to help with longevity.

Keep flowers out of direct sunlight and away from drafts

DRIED

Keep away from direct sunlight, water, and drafts.

Keep out of reach as they become brittle and may crumble if handled or bumped.

No water required.

I'm getting married, how do I book you for my wedding?

You can see our weddings page here, if you click the wedding inquiry link you can submit your details to check availability, and we will be in touch so we can better quote you.

 

Why do I need to pre order for online deliveries?

We are unable to take same day deliveries as we must pre order our luxe stock in bulk from Sydney flower market direct to studio. This means we need to know our recipes beforehand so we can streamline all custom orders on the one day, and have zero waste using fresh flowers. As we get busier we will consider delivering online orders more days. 

Do you offer wedding styling, as well as florals?

Yes! Please view our website for our list of decorative styling items, or get in touch to discuss your styling needs.

Do you travel for weddings, events or workshops?

Yes we do. Get in touch we would love to know more.

How do I book your venue, I'd like to hold an event in your space?

Take a look at our Concept Space page where you can find all the details. Get in touch here when you are ready to book.

 

Do you offer event florals for one-off or corporate events?

Yes we do. Previous examples of our event florals can be found here. Please get in touch to discuss your event.

I'm looking to do work experience with you, are you in need of anyone?

We are not currently taking on anyone for work experience however things are ever-changing so if you are truly interested please send us your resume via email for us to keep on file.

Where do you get your flowers from?

Most of our flowers are ordered from specialty growers and import suppliers based at the Sydney Flower Market, there are also a few local flower farms that we like to buy from seasonally. 

Why do you drive to Sydney to source your flowers?

Flowers are a perishable product and they are usually delivered in a box without water. This limits us from purchasing anything soft and pretty from suppliers that are not based locally (leaving us with only certain varieties for delivery that have shaped our usual style). Flowers are seasonal and quite often we need to substitute if something becomes unavailable. Driving to Sydney for weddings gives us quality control. This process and means we are not limited to bulk orders, and can weave magic and buy off the floor. This allows us to purchase specialty one-off blooms that often set our work apart making them utterly unique and curated little artworks.

How can I keep in the loop on events and news?

Follow us on Instagram to stay updated on our day-to-day news. We also have a newsletter that shares our services, events and news.

Where is your shop? I'd like to come in and buy something.

Unfortunately we do not have a public storefront as an events florist. If you are looking to purchase online deliveries please see our online shop.

Bespoke & Event orders here, and Wedding info here.

On site styling is $200 for a 3 hour minimum call out plus your florals.

If you are looking to view the space for venue hire please send us an email to arrange a time.

Can we postpone our wedding florals if effected by COVID-19?

Our sympathy goes out to all clients effected by COVID-19. You can see more on deferrals here or email us admin@wiluna.com.au

Another question? 

See Contact

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